Ticket de soporte técnico

VALID Activation License!

INVALID Activation License!

If the inquiry refers to more than one device, provide the serial number of any device affected by the issue you are reporting.

To find the firmware version of an µFR series device and µFR Nano Online readers firmware, use the µFR GUI Flasher software.
For more details, check the software implementation manual.

Use the JID Tool software to find the firmware version of a JID series device (JustID readers firmware). 
The firmware version of the connected device is displayed on the bottom line oft the software interface.

To find the ESP32 firmware version of the µFR Online and µFR Zerp Online readers, click the device configuration backend info button. If you cannot access its backend,  use the µFR Online desktop Firmware Flashing software.
For more details, check the software implementation manual.

To find the firmware version of the BASE HD device use the µFR Firmware Flashing software (please, check the software manual).

VALID LICENSE CODE! 

VALID LICENSE CODE! 

VALID LICENSE CODE! 

VALID LICENSE CODE! 

You can also pick a time for your live session later at https://www.d-logic.com/live-session-appointment/

Click the desired premium support plan to purchase the license:

• Standard
• Standard PLUS
• Expert
• LIVE Support

• • Processing time: 5–10 business days
  • Support level: Basic
  • Processing method: email
  • Price: Free

More details...

Bug reports are processed with priority in all support plans. If you need to report the bug, make sure you select the Bug Report option for a Support Type.

You can pick a time for your live session at https://www.d-logic.com/live-session-appointment/